What we need from you
- Electronic health insurance card (for patients with statutory health insurance), or your insurance details; privately insured patients please bring the name and address of their insurer
- ID card – helpful for correct registration at your first visit
- Referral letter, if you were sent to us by a doctor
- X-rays and previous findings from your current practice (digitally on CD, USB stick, or by email in advance is welcome) – this helps us avoid unnecessary X-rays
- Dental bonus booklet (Bonusheft) and, if you have one, your supplementary dental insurance documents
- Any existing dental prosthetics: denture, splint or bite guard – even if you no longer wear it
Important for Your Safety
- A list of your medications with active ingredient and dosage. Blood-thinning medication (e.g. aspirin, Marcumar, Eliquis, Xarelto), bisphosphonates and antibody therapies for osteoporosis, cortisone, immunosuppressants and diabetes medication are especially important.
- ID cards/passports: allergy card, warfarin/anticoagulant card, cardiac implant card (for example, after valve replacement), diabetic ID card, emergency ID card. After endocarditis or with an artificial heart valve, antibiotics may be needed before treatment – please tell us about this beforehand.
- Pregnancy or breastfeeding – please be sure to let us know in advance; this affects X-rays, anaesthesia and medication.
- Please also let us know about acute infections, fever, or recent operations – sometimes a different appointment date makes more sense.
Timeline and Travel
- For your first visit, please arrive 10 minutes early – for registration and any open questions.
- Fill in the medical history form in advance: This is conveniently done digitally from home. Further details on the page Registration form and documents.
- Our own parking spaces are available directly outside the practice; the rooms are accessible and step-free. You'll find directions and a map under Contact.
- For more extensive treatments, allow yourself a little extra time – we take our time, and don't want you to feel under pressure.
When things take a little longer
There are days when we have to keep you waiting. That is almost never down to poor planning – it is because someone has come in with acute pain.
Anyone in severe dental pain usually gets the next slot that becomes free with us. Not the most convenient one, but the earliest possible one. That means two things: even in pain, you should expect a waiting time, and on a day like that it is not necessarily your usual dentist who sees you. What matters more to us in that moment is that your pain goes away.
When a day is fully booked anyway, that affects everyone who comes after. A single additional patient who needs only a quarter of an hour in the morning can push every following appointment back by a quarter of an hour. Two or three such cases, and that quarter of an hour has turned into three quarters of an hour – without anyone having done anything wrong.
We sincerely ask for your understanding here. At reception we will tell you openly how long it is likely to take, so that you can decide in peace: wait, or rather take a new appointment. And should you ever come to us with toothache yourself – which happens sooner than you would think – you will be glad that someone made room for you.
If treatment is planned under sedation (twilight sleep) or general anaesthesia
- No food from six hours beforehand, clear fluids allowed up to two hours before.
- Arrange for someone to accompany you: You must not drive yourself for 24 hours, and shouldn't go home alone.
- Remove nail varnish and artificial nails (oxygen saturation is measured on the finger), leave contact lenses, jewellery and piercings at home, and wear comfortable clothing with short sleeves.
- Take or pause medications as discussed. Details on the process: general anaesthesia and sedation.
For Children
- Children should be accompanied by a parent or legal guardian; if the parents live apart, a written consent form from the second parent with custody is helpful.
- A favourite cuddly toy or headphones are welcome to come along – it takes the edge off the nerves.
- Please announce the visit in a relaxed way and avoid words like “injection” or “drill”; we explain everything in a child-friendly manner. More on this: paediatric dentistry.
If you're anxious about visiting the dentist
Just tell us – ideally already when booking your appointment. The first appointment can be purely for getting to know each other, with no treatment. More detail: angstpatienten-weissenfels.de, with a self-test.
Cancel or reschedule an appointment
Please let us know at least 24 hours in advance if you are unable to keep an appointment – by phone on 03443 339 65 54 or via the online reception. This way, someone else can take the slot.
